We serve young people aged 16-29 in Helsinki, whose home address is in the following postal code areas: 00890, 00910, 00960, 00980, 00990
We serve over 30-year-olds in Helsinki, whose home address is in the following postal code areas: 00890, 00960, 00980, 00990
We serve new clients over the phone:
You can call the service point telephone number +358 9 310 44400 Mon-Fri 8.15-16.00. Note! If you already have a designated responsible worker, call the number they have provided.
We serve clients at our Vuosaari service point by appointment only. Visiting address: Kahvikuja 3 A, 4th floor, 00980 Helsinki.
Services for new clients without an appointment and urgent matters are available at the Myllypuro service point:
If you are a new client and do not yet have an assigned worker, you can visit the Myllypuro service point on weekdays from 10.00-14.00 without an appointment at Jauhokuja 4.
We also handle urgent matters at the Myllypuro service point on weekdays from 8.15-16.00. These may include unforeseen or sudden situations, such as a threat of domestic violence or the need to secure housing after a fire or other accident.
Contact information
Valid for the time being:
– Mon-Fri 8.15-16.00
– Sat-Sun closed
Location
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
In the facility
- The customer service point is located on floor 4.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.